This article explains How To Reverse Airtel Money Transaction In Kenya Using USSD Codes *334#. This method is the fastest way to reverse Airtel money transactions especially when the transaction is just completed. Follow these steps.
For Reversal of Transactions Done Immediately
- On your dialer, press *334#
- Select option 8: My account/PIN
- From there, choose option 2: Reverse Transaction
- Select option 1: Initiate Transaction Reversal
- Here, select Select the last transaction sent.
- Next, enter your Airtel Money PIN to complete the transaction
For reversal of older transactions
- On your dialer, press *334#
- Select option 8: My account/PIN
- From there, choose option 2: Reverse Transaction
- Select option 1: Initiate Transaction Reversal
- Here, select option1: Other WSend Transactions
- Enter Airtel Money Transaction ID
- Next, enter your Airtel Money PIN and complete the transaction
- Reach Out to Airtel Customer Care
Another way to reverse an Airtel Money transaction is by calling Airtel customer care through their official customer care number which is 100 or 0733 100100. An agent will be there to help you with the reversal. Airtel customer care services are fast and free so you don’t have to worry about inefficiency. After dialing, choose Airtel Money services from the voice menu then select Airtel Money reversal. From there, you will be redirected to a sales representative agent whom you will speak directly to.