Billing coordinators are responsible for handling all accounts payable to a company by supervising invoicing and communicating directly with clients. Duties and Responsibilities of a Billing Coordinator. Billing coordinators make sure that all customers are charged appropriately by keeping thorough records of all payments and bills. Billing coordinators protect the company’s interests and profits by ensuring that clients are not over- or undercharged.
Billing Coordinator Duties:
- Maintain accurate records of billings
- Compile billing reports
- Assist in billing and collection efforts
- Assist with filing of documents
- Assist in collection efforts
- Perform other related duties as assigned
Billing Coordinator Responsibilities:
- Deal with account inquiries with the help of Account Managers
- Integrate all client information into a CRM database
- Perform data entry, including tracking all account information and billing
- Meet or exceed team and company goals; provide quality customer service; ensure appropriate and timely account resolution, as well as proper training and work completion
- Conduct regular reports to track billing patterns, review sales reports, and maintain accurate job costing
- Create and maintain client files based on job status, case resolution, and call logs
- Assist in collections efforts when needed
- Assist in reviewing project proposals
- Provide additional support to other team members as needed
