Nairobi Serena Hotel is a 5-star luxury hotel refurbished in 2019 and located near Uhuru Park. Located close to University of Nairobi and Nairobi Hospital, Nairobi Serena Hotel provides 18 holes of golf, a swim-up bar, and a poolside bar. Tee up with amenities like golf caddies at this hotel. Indulge in aromatherapy, a facial, and a massage at the onsite spa. The onsite international cuisine restaurant, Cafe Magreb Restaurant, features brunch. In addition to a terrace and shopping on site, guests can connect to free in-room WiFi.
Website: https://www.serenahotels.com/nairobi
Other perks at this hotel include:
- An outdoor pool and a children’s pool, with sun loungers and a swim-up bar
- Free self parking
- Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
- Babysitting (surcharge), massage treatment rooms, and luggage storage
- Guest reviews speak well of the overall condition
Room features
All 199 individually furnished rooms include comforts such as 24-hour room service and laptop-compatible safes, in addition to perks like air conditioning and bathrobes.
Other amenities include:
- Bathrooms with designer toiletries and separate tubs/showers
- 21-inch LCD TVs with premium channels
- Childcare services, coffee/tea makers, and daily housekeeping
Located in Nairobi, Nairobi Serena Hotel is connected to the convention center. Village Market and Thika Road Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area’s natural beauty can explore Uhuru Park and Nairobi National Park. University of Nairobi and United Nations Office at Nairobi are two other places to visit that come recommended. Spend some time exploring the area’s activities, including golfing.
What’s nearby
- Uhuru Park – 8 min walk
- University of Nairobi – 11 min walk
- City Market – 12 min walk
- City Square – 16 min walk
- Kenyatta International Convention Centre – 16 min walk
Restaurants
- Mwendaz – 10 min walk
- Mandhari Restaurant – 1 min walk
- Noma Caffe – 9 min walk
- Pointzero Coffee – 6 min walk
- Aksum Bar – 1 min walk
Getting around
- Syokimau Station – 23 min drive
- Jomo Kenyatta Intl. Airport (NBO) – 25 min drive
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- 24-hour roundtrip airport shuttle on request for a surcharge
- Free self parking on site
Food and drink
- Daily buffet breakfast available for a fee: KES 3,547 per person
- 2 bars/lounges
- A coffee shop/cafe
- A poolside bar
- A restaurant
- A swim-up bar
- Snack bar/deli
Restaurants on site
- Cafe Magreb Restaurant
- H&S Pan-Asian Restaurant
- The Aksum Bar
- The Mandhari Restaurant
- The Pool Terrace and Bar
Things to do
- 18 holes of golf
- Children’s pool
- Full-service spa
- Golf caddies
- Gym
- Mini golf
- Outdoor pool
- Piano
- Playground
- Sauna
- Shopping
- Steam room
Family friendly
- Children’s pool
- In-room babysitting (surcharge)
- Laundry facilities
- Mini golf
- Outdoor pool
- Playground
- Snack bar/deli
- Soundproofed rooms
Conveniences
- 24-hour front desk
- Free newspapers in lobby
- Gift shop/newsstand
- Hair salon
- Laundry facilities
- Luggage storage
- Safe at front desk
Guest services
- Concierge services
- Daily housekeeping
- Dry cleaning/laundry service
- Porter/bellhop
- Tour and ticket assistance
- Turndown service
Business services
- 4,844 square feet of conference space
- 8 meeting rooms
- Business center
Outdoors
- Garden
- In a national park
- Pool loungers
- Terrace
Full-service spa
- 4 treatment rooms
- Aromatherapy
- Body scrubs
- Facials
- In-room massages
- Sauna
- Spa tub
- Steam room
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom available in select rooms
- Elevator
- In-room accessibility available in select rooms
- Wheelchair accessible (may have limitations)
More
- Banquet hall
- Designated smoking areas
- Renovated entire property – September 2019
Room amenities
Bedroom
- Bedsheets provided
Bathroom
- Bathrobes
- Designer toiletries
- Hair dryer
- Private bathroom
- Separate bathtub and shower
- Towels
Entertainment
- LCD TV with premium satellite channels
- Pay movies
Food and drink
- 24-hour room service
- Coffee/tea maker
- Free bottled water
- Minibar
More
- Air conditioning
- Desk
- Free daily newspapers
- Individual furnishings
- Laptop-compatible safe
- Phone
- Soundproofed rooms
Policies
Check-in
Check-in from noon – midnight
Early check-in subject to availability
An early check-in fee will be charged
Late check-in fee: 75-percent of room rate for check-in between 6:00 PM and midnight
Check-out
Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available
Special check-in instructions
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and smart lock details; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk, smart lock
Pets
Pets not allowed
Children and extra beds
Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian’s room
Rollaway/extra beds are available for KES 10200.0 per night
Important information
Optional extras
- Fee for buffet breakfast: approximately KES 3547 per person
- Airport shuttle fee: KES 4000 per person (one way)
- Early check-in is available for a fee (subject to availability)
- Late check-in fee: 75-percent of room rate for check-in between 6:00 PM and midnight
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: KES 10200.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property is also known as
Hotel Nairobi Serena
Hotel Serena Nairobi
Nairobi Hotel Serena
Nairobi Serena
Nairobi Serena Hotel
Serena Hotel
Serena Hotel Nairobi
Serena Nairobi
Serena Nairobi Hotel
Nairobi Serena Hotel Hotel
Nairobi Serena Hotel Nairobi
Nairobi Serena Hotel Hotel Nairobi
Does Nairobi Serena Hotel have a pool?
Yes, this property has an outdoor pool and a children’s pool.
How much does it cost to stay at Nairobi Serena Hotel?
As of Sep 21, 2023, prices found for a 1-night stay for 2 adults at Nairobi Serena Hotel on Sep 22, 2023 start from $197.03, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Nairobi Serena Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at Nairobi Serena Hotel?
Self parking is free at this property.
What time is check-in at Nairobi Serena Hotel?
Check-in is from noon – midnight. A fee applies for early check-in (subject to availability). Late check-in is available from 6:00 PM– midnight for a fee of 75%.
What time is check-out at Nairobi Serena Hotel?
Check-out is at 10 AM. Late check-out is available for a fee (subject to availability).
Does Nairobi Serena Hotel provide a shuttle to the airport?
Yes, there’s an airport shuttle that runs on request. A fee of KES 4000 per person applies.
Where is Nairobi Serena Hotel located?
This family-friendly Nairobi hotel is located near the airport, within a 15-minute walk of Uhuru Park and University of Nairobi. Nairobi Hospital and The Aga Khan University Hospital are also within 3 mi (5 km).
