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Nairobi Serena Hotel

Nairobi Serena Hotel is a 5-star luxury hotel refurbished in 2019 and located near Uhuru Park. Located close to University of Nairobi and Nairobi Hospital, Nairobi Serena Hotel provides 18 holes of golf, a swim-up bar, and a poolside bar. Tee up with amenities like golf caddies at this hotel. Indulge in aromatherapy, a facial, and a massage at the onsite spa. The onsite international cuisine restaurant, Cafe Magreb Restaurant, features brunch. In addition to a terrace and shopping on site, guests can connect to free in-room WiFi.

Website: https://www.serenahotels.com/nairobi

Other perks at this hotel include:

  • An outdoor pool and a children’s pool, with sun loungers and a swim-up bar
  • Free self parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
  • Babysitting (surcharge), massage treatment rooms, and luggage storage
  • Guest reviews speak well of the overall condition

Room features

All 199 individually furnished rooms include comforts such as 24-hour room service and laptop-compatible safes, in addition to perks like air conditioning and bathrobes.

Other amenities include:

  • Bathrooms with designer toiletries and separate tubs/showers
  • 21-inch LCD TVs with premium channels
  • Childcare services, coffee/tea makers, and daily housekeeping

Located in Nairobi, Nairobi Serena Hotel is connected to the convention center. Village Market and Thika Road Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area’s natural beauty can explore Uhuru Park and Nairobi National Park. University of Nairobi and United Nations Office at Nairobi are two other places to visit that come recommended. Spend some time exploring the area’s activities, including golfing.

What’s nearby

  • Uhuru Park – 8 min walk
  • University of Nairobi – 11 min walk
  • City Market – 12 min walk
  • City Square – 16 min walk
  • Kenyatta International Convention Centre – 16 min walk

Restaurants

  • Mwendaz – 10 min walk
  • Mandhari Restaurant – 1 min walk
  • Noma Caffe – 9 min walk
  • Pointzero Coffee – 6 min walk
  • Aksum Bar – 1 min walk

Getting around

  • Syokimau Station – 23 min drive
  • Jomo Kenyatta Intl. Airport (NBO) – 25 min drive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available for a fee: KES 3,547 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Cafe Magreb Restaurant
  • H&S Pan-Asian Restaurant
  • The Aksum Bar
  • The Mandhari Restaurant
  • The Pool Terrace and Bar

Things to do

  • 18 holes of golf
  • Children’s pool
  • Full-service spa
  • Golf caddies
  • Gym
  • Mini golf
  • Outdoor pool
  • Piano
  • Playground
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Children’s pool
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 4,844 square feet of conference space
  • 8 meeting rooms
  • Business center

Outdoors

  • Garden
  • In a national park
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Facials
  • In-room massages
  • Sauna
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom available in select rooms
  • Elevator
  • In-room accessibility available in select rooms
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Designated smoking areas
  • Renovated entire property – September 2019

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Entertainment

  • LCD TV with premium satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Individual furnishings
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in from noon – midnight

Early check-in subject to availability

An early check-in fee will be charged

Late check-in fee: 75-percent of room rate for check-in between 6:00 PM and midnight

Check-out

Check-out before 10 AM

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and smart lock details; front desk staff will greet guests on arrival

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk, smart lock

Pets

Pets not allowed

Children and extra beds

Children are welcome

1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian’s room

Rollaway/extra beds are available for KES 10200.0 per night

Important information

Optional extras

  • Fee for buffet breakfast: approximately KES 3547 per person
  • Airport shuttle fee: KES 4000 per person (one way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee: 75-percent of room rate for check-in between 6:00 PM and midnight
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: KES 10200.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Hotel Nairobi Serena

Hotel Serena Nairobi

Nairobi Hotel Serena

Nairobi Serena

Nairobi Serena Hotel

Serena Hotel

Serena Hotel Nairobi

Serena Nairobi

Serena Nairobi Hotel

Nairobi Serena Hotel Hotel

Nairobi Serena Hotel Nairobi

Nairobi Serena Hotel Hotel Nairobi

Does Nairobi Serena Hotel have a pool?

Yes, this property has an outdoor pool and a children’s pool.

How much does it cost to stay at Nairobi Serena Hotel?

As of Sep 21, 2023, prices found for a 1-night stay for 2 adults at Nairobi Serena Hotel on Sep 22, 2023 start from $197.03, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Nairobi Serena Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Nairobi Serena Hotel?

Self parking is free at this property.

What time is check-in at Nairobi Serena Hotel?

Check-in is from noon – midnight. A fee applies for early check-in (subject to availability). Late check-in is available from 6:00 PM– midnight for a fee of 75%.

What time is check-out at Nairobi Serena Hotel?

Check-out is at 10 AM. Late check-out is available for a fee (subject to availability).

Does Nairobi Serena Hotel provide a shuttle to the airport?

Yes, there’s an airport shuttle that runs on request. A fee of KES 4000 per person applies.

Where is Nairobi Serena Hotel located?

This family-friendly Nairobi hotel is located near the airport, within a 15-minute walk of Uhuru Park and University of Nairobi. Nairobi Hospital and The Aga Khan University Hospital are also within 3 mi (5 km).

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