Duties and Responsibilities of a Credit Controller 

Good credit management is essential to an organisation’s healthy cash flow, and the Credit Controller is responsible for managing a book of debtor accounts to ensure timely payment of outstanding invoices. A Credit Controller job description should include conducting credit checks on new customers, resolving problems in relation to invoice payments, and reconciling complex month-end accounts. They must also report to management on outstanding issues, whilst highlighting potential debtor problems.

Credit Controller Duties:

• Oversee all day-to-day activities of accounts receivable department
• Review and analyze financial records of customers to ascertain creditworthiness
• Compile and report accounts receivable information
• Develop and implement procedures to ensure timely collection of accounts receivable
• Periodically interact with customers to resolve disputes and disputes
• Work closely with customers to reduce costs and improve payment performance
• Maintain and update customer records and files
• Identify and recruit new customers
• Develop and implement credit policies
• Maintain accurate and up-to-date financial records, including bank statements
• Execute credit and collections procedures
• Develop and maintain relationships with customers
• Organize, develop, and implement marketing strategies to attract new customers
• Make recommendations to the management team regarding credit policy
• Review and help develop annual budget
• Develop and implement strategic plans
• Generate monthly and quarterly reports
• Keep management informed of critical, current, and emerging trends and issue

Credit Controller Responsibilities:

• Develop and implement credit policies and procedures to ensure compliance with credit and lending regulations, laws, and regulations, as well as internal policies, procedures, and standards
• Review and approve credit applications; manage customer account portfolios, including collection efforts, cash application, and billing
• Prepare reports, monitor account status, and supervise collections staff
• Ensure compliance with credit reporting laws and all regulations related to credit, collections, and fraud
• Maintain credit relationships by conducting regular credit reviews, issuing credit extensions, making credit recommendations, and resolving credit disputes
• Perform gross margin and customer profitability analyses and reconcile discrepancies
• Manage account reconciliation process
• Coordinate the preparation of financial statements
• Conduct and coordinate annual financial statements and tax returns
• Attend and perform at meetings with management, customers, and vendors
• Document and maintain customer and vendor information in

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