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How to Activate M-PESA Till Number

This article explains How to Activate M-PESA Till Number. To activate an M-PESA Till Number in Kenya, you need to go through a process to ensure that your business is properly registered and authorized to use the M-PESA mobile money service. Here’s why the activation process is necessary:

  • Legitimacy: The activation process helps verify the legitimacy of your business. By requesting business registration documents and identification, Safaricom ensures that only genuine businesses can use M-PESA Till Numbers. This helps prevent fraudulent activities and protects users.
  • Compliance: The activation process ensures compliance with regulatory requirements. Mobile money services like M-PESA are regulated by the Central Bank of Kenya, and Safaricom must adhere to these regulations. The activation process helps ensure that businesses using M-PESA comply with these regulations.
  • Security: Safaricom takes security seriously, and the activation process helps protect the financial transactions made through M-PESA. By verifying your identity and business details, they can establish a secure connection between your Till Number and your bank account, reducing the risk of unauthorized access or fraudulent activity.
  • Accountability: The activation process helps create accountability for financial transactions. By linking your M-PESA Till Number to your registered business and associated bank account, it becomes easier to track and monitor your business’s financial activities. This transparency is beneficial for record-keeping, auditing, and financial reporting purposes.
  • Customer Trust: Activating an M-PESA Till Number demonstrates your commitment to operating a legitimate and trustworthy business. Customers using M-PESA often prefer businesses with activated Till Numbers as it signifies a higher level of professionalism and reliability.

Apply In Person To activate your M-PESA Till Number in Kenya, you can follow these steps:

  1. Receive Confirmation from Safaricom: After successfully applying for an M-PESA Till Number and submitting the required documents, you will receive a confirmation notification from Safaricom. This notification may be sent via SMS or email.
  2. Link Till Number to M-PESA Account: To activate your M-PESA Till Number, you need to link it to your existing M-PESA account or create a new M-PESA account if you don’t have one. Here’s how you can do it:
  3. Dial *234# on your Safaricom mobile phone.
  4. Select the “M-PESA” option from the menu.
  5. Choose the “Lipa na M-PESA” option.
  6. Select the “Till Number” option.
  7. Enter your M-PESA Till Number when prompted.
  8. Follow the instructions on the screen to link your Till Number to your M-PESA account.
  9. Wait for Activation Confirmation: Once you have linked your M-PESA Till Number to your M-PESA account, you may need to wait for a short period for the activation process to be completed. Safaricom will verify the linkage and activate your Till Number.
  10. Test Transactions: After receiving the activation confirmation, it’s advisable to perform a few test transactions to ensure that your M-PESA Till Number is fully operational. You can make small payments or receive test payments to verify that the funds are being processed correctly.
  11. Start Accepting Payments: Once your M-PESA Till Number is activated and tested, you can start accepting payments from customers. Share your Till Number with customers and instruct them to make payments to your Till Number when making purchases.

N.B: Alternatively, you can contact Safaricom’s customer support or visit one of their retail outlets. They will guide you through the process and assist you in activating your Till Number.

Safaricom Office Locations & Contacts

Safaricom Headquarters
Safaricom House, Waiyaki Way, Westlands,
Nairobi, Kenya.
Customer Care Contacts:
Safaricom Customer Care Hotline: 100 (From Safaricom mobile network) or +254 20 427 1000 (From other networks).
Email: customercare@safaricom.co.ke
Website: Link

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