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How to reset MCo-opcash PIN

This article explains How to reset MCo-opcash PIN

What if I forget my MCo-opcash PIN?

  1. Dial *667# and reply with 1.
  2. To accept terms and conditions, reply with 1.
  3. Enter your National ID or passport number (whichever you used to register for MCo-opcash).
  4. Select your preferred option which is either 1. Reset PIN via Mpesa transaction.
  5. If you select option 1. Reset PIN via Mpesa transaction, an Mpesa pop-up will appear requesting you to confirm a deposit of Kes 1.00 to your MCo-opcash account by entering your Mpesa PIN. If you enter the wrong Mpesa PIN you will be required to repeat the process.
  6. Once you enter the Mpesa PIN, you will receive an SMS with a 6-digit password. This password expires after 30 minutes, after which you will be required to repeat the process. If you do not receive the password, call our contact center on 0703 0270000.
  7. Redial *667# and enter this 6-digit password.
  8. You will be asked to enter and confirm your preferred new MCo-opcash PIN.

Can I reset my PIN through the MCo-opcash app? No. the service is currently only available through *667#.

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