Getting Started With Equitel. Finserve Africa Limited (doing business asEquitel) is a mobile virtual network operator (MVNO) in Kenya. It is a wholly owned subsidiary of Equity Group Holdings and is using the Airtel Kenya network as its carrier.
What is Equitel?
Equitel is an easy-to-use and secure mobile phone platform that helps you manage your money and communicate with more Freedom, Choice and Control.
It allows you to carry out your financial transactions as well as make calls, send SMSs and access the internet.
What are the requirements I need to join Equitel?
All you need is an original national identity card for Kenyan citizens or an original valid passport, original & valid alien card and a valid work permit for foreigners. Easy!
How do I as an existing Equity Bank member activate my Equitel line?
You can activate for the mobile Banking service in three simple ways:
- In any Equity branch using an original national identity card.
- In any Equity bank ATM using a debit card.
- In an Agent location using a POS device and a debit card.
How do I get an Equitel simcard?
To get a SIM card visit any of our agents or our branches country-wide and get your SIM card instantly!!
How do I as an existing Equity Bank member activate mobile banking on my line?
You can activate for the mobile Banking service in the following ways:
- In any Equity branch using an original national identity card.
- From your other line that is registered on Eazzy24/7.
- Enter *247# on your dial pad.
- Enter PIN.
- Select option 10 (you can see it on the second page after 98.more).
- Select option 7- Link Equitel .Here a list of your accounts will be listed.
- Select the a/c which you would like to link to. A pop up message ‘‘Link Equitel to mobile banking was successful’’ will be received
- Select Equity.
- You will be prompted to enter the activation code. Enter the 4-8 numeric code that you received.
- In an Agent location using a POS device and a debit/ATM card.
What is a thin sim?
The thin SIM is an Overlay Sim that is paper thin with an embedded SIM card. It enables you to use your secondary SIM card without requiring a dual SIM phone.
After several attempts I do not receive a validation code.
Please check your network settings and try again.
